If you have trouble linking your Revit model to eToolLCD such as the error message “Object reference not set to an instance of an object”, please try the following trouble shooting options:

  • Log out of everything and log back into eToolLCD/Revit and try again.
  • Try a different browser. We have found that Firefox works best with eToolLCD.
  • Install the latest plugin. Please refer to this support page for the latest version of the plugin.

If you’re still having issues after trying all that, please get in touch with us via lcdsupport@etoolglobal.com.